Delivery Costs

Please refer to the following table to select the appropriate transport option for your order.

Delivery charges regrettably continue to rise as a result of increasing costs and high fuel surcharges imposed by the courier companies. Charges are now based on the quantity of product ordered; a minimum charge applies which covers the first 12 bottles - for quantities greater than 12 bottles, the total cost is arrived at by adding to this basic cost an additional charge per bottle. Charges are based on the weight of each consignment and intended to cover the costs incurred by us - we do not make a profit on carriage charges. We are aware that some of the charges for premium services may seem high; however this merely reflects the charges made to us by our transport subcontractors, and we do not aim to profit from these. The basic OY and OYN services continue to offer good value for money if you can be flexible about delivery time.

Delivery charges are calculated automatically by the website when you enter your order and select the class of service in the checkout. There is no longer any need to enter the number of cases purchased in the checkout to determine carriage costs.


Please take care to select the correct shipping class for your needs!

Here are some tips to minimise delivery problems:-

• Please do not specify a delivery date or time with our standard delivery services OY and OYN - these services are UNTIMED and whilst they are normally a next-working-day service this is not guaranteed. If you stipulate date/time with standard service, we are unable to pass this information to the courier.
• Premium services are available if your delivery is time-critical. We no longer make these options available to be selected online - please contact us by telephone to request them.
• When choosing between OY and OYN, please consider carefully whether or not a signed-for service is best. It offers greater security, but if there is nobody home to receive your parcel it can lead to delays and complications. If you have a safe secure shed, garage, greenhouse etc. then it may be better to request the parcel be left there for you.  Remember that for unsigned service, goods are left at your risk.
• If you are sending a gift and the recipient does not know it is coming, the same considerations apply - if a signed-for service is specified, problems can arise if the recipient is not there to receive the goods.